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Book your Black Crown Mobility ride online at /book or through the Black Crown Mobility app. Choose airport pickup, airport drop-off, a city ride or hourly chauffeur service, then enter your pickup and destination, select a vehicle class and review the price before confirming. There is no surge pricing. Sign in when prompted to complete your reservation. For a Phoenix Sky Harbor (PHX) airport ride, include your flight information and confirm the terminal and pickup location. For VIP or luxury SUV transportation in Phoenix, Scottsdale or Paradise Valley, provide your passenger count, luggage details and any planned stops so the reservation matches your trip. You can also call (888) 975-6605 during business hours for booking assistance. Request child car seats, meet and greet service or other special arrangements in advance and confirm availability before travel.
Black Crown Mobility provides luxury black car service in Phoenix and Scottsdale, including airport transfers, executive and corporate transportation, private SUV rides, hourly chauffeur service, point-to-point transfers, and VIP transportation. We also arrange meet and greet airport service, private jet ground transportation, and event and group travel. Child car seat service can be requested when booking, with the seat option and availability confirmed for your trip. Our booking options are Airport Drop Off, Airport Pickup, City Ride, Hourly, and Special Services for errands, charters, and event fleets. Choose the closest match and provide your pickup location, destination, passenger count, and travel details so we can arrange the appropriate service.
We recommend making your reservation as early as possible, especially for late-night or early-morning airport transportation. Booking in advance helps ensure vehicle availability and allows us to plan your service properly. In general, the latest a ride can be booked is one hour before the scheduled pickup time, subject to vehicle availability.
Yes. You can request an extra stop while the trip is running, from the ride screen in the app. The driver sees the request and the fare updates to include it before anything is charged.
Luxury SUV — a Cadillac Escalade or equivalent, seating 5 passengers with room for 5 bags. Sprinter Van — a Mercedes-Benz Sprinter for groups and VIP travel, seating 12 with room for 10 bags. Coach Motors — premium chauffeur service for special occasions and group transportation, accommodating up to 56 passengers. Please share your luggage requirements when booking so suitable storage can be confirmed. You choose the class when you book, and the price shown is for that class.
SUVs can accommodate up to 5 standard-size pieces of luggage, Sprinter vans up to 10, and motor coaches up to 36. If you are traveling with excessive luggage or oversized items, we kindly ask that you reserve two vehicles when making your booking to ensure there is enough space for both passengers and belongings.
Yes, we’re happy to provide child car seats for your little ones upon request. When making your reservation, please include the number of children in the passenger count, and in the Driver Notes section, let us know each child’s age and the type of car seat you need. This helps us make sure the appropriate seat is prepared before your ride.
We’re happy to accommodate pets as part of your transportation service. When making your reservation, please include the number of pets and their breed in the Driver Notes section so we can prepare accordingly.
Black Crown Mobility provides private airport pickup at Phoenix Sky Harbor International Airport (PHX), including luxury SUV and VIP chauffeur transportation to Phoenix, Scottsdale, Paradise Valley and surrounding communities. Add your flight number when booking so we know which flight you are on. Your chauffeur meets you at arrivals; confirm the terminal and exact meeting location in your pickup instructions before leaving the terminal. You will receive a notification when your driver is on the way and again when they have arrived. Include your passenger count, luggage details and destination when reserving your PHX airport ride. If you would like meet and greet service or need a child car seat, request it in advance and confirm the arrangements with us. You can reserve through the Book a Ride page or call (888) 975-6605.
Please provide your flight number when making your reservation so our driver can track your flight and stay updated on any delays or schedule changes. You may also notify your driver directly through the in-app chat if your flight is delayed. In addition, you can contact our support team through the Contact Support section of the app if you need further assistance.
Black Crown Mobility offers private airport transportation to and from Phoenix Sky Harbor International Airport (PHX), Phoenix-Mesa Gateway Airport (AZA / IWA), Tucson International Airport (TUS), Grand Canyon National Park Airport (GCN), Yuma International Airport (YUM), Flagstaff Pulliam Airport (FLG), Prescott Regional Airport (PRC), Laughlin/Bullhead International Airport (IFP), and Page Municipal Airport (PGA). We also arrange private aviation ground transportation at Scottsdale Airport (SDL), Phoenix Deer Valley Airport (DVT), Phoenix Goodyear Airport (GYR), Falcon Field (FFZ), Glendale Municipal Airport (GEU), Chandler Municipal Airport (CHD), Stellar Airpark (P19), and Ryan Field (RYN). Provide your airport or FBO, flight details, pickup date and time, destination, passenger count, and luggage needs when requesting an airport ride. Contact us to confirm availability and pricing for your route and any meet and greet requirements.
By card, taken securely through Stripe when you book. We never see or store your full card number — Stripe holds it. You can save a card for next time, or use a different one for each booking. You'll be asked which you'd like when you confirm.
We reserve the fare on your card when you book, and take payment once the trip is complete. If the trip changes along the way — an added stop, extra waiting time — the final amount reflects that, and you'll see the breakdown on your receipt.
Yes, and every cent goes to the driver. After your trip you'll see the option to add a tip on the ride screen. Tipping is entirely optional — no gratuity is added to your fare automatically.
Yes — emailed automatically when the trip completes, with the full fare breakdown. You can also see every past trip and its cost in the app.
Cancel 2 or more hours before your pickup time and there's no charge. Inside 2 hours, a 50% charge applies. Once your driver is on the way it's 10%; once they've arrived, 50%. If nobody appears at all, the full fare is charged. These are our standard terms — if something has gone wrong, contact us and we'll look at it properly.
Your chauffeur waits 15 minutes after arriving at the pickup point. We'll message and call you during that window. Airport pickups are treated with more flexibility, since arrivals rarely run to the minute.
Contact us as early as you can and we'll do our best to move it. Changes made well before the pickup time are usually straightforward. A change made at short notice may be treated as a cancellation and rebooking — see the cancellation policy.
Black Crown Mobility provides private black car and chauffeur service throughout the Phoenix metropolitan area, including Phoenix, Scottsdale, Paradise Valley, Tempe, Mesa, Chandler, Gilbert, Glendale, Peoria, and surrounding communities. Local destinations include Downtown Phoenix, Old Town Scottsdale, North Scottsdale, Kierland, Scottsdale Quarter, and Biltmore. Arrange an airport ride, corporate transfer, hourly chauffeur, or VIP transportation to suit your itinerary. We also offer long-distance transportation from Phoenix to destinations across Arizona, including Sedona, Flagstaff, and Tucson, with return trips to Phoenix. By advance reservation, service is available to neighboring states for destinations within approximately 500 miles. Share your route and travel details so we can confirm availability and pricing.
Yes. Every chauffeur is verified before they take a booking — driver's licence, vehicle registration, insurance and the permits required to operate for hire, all checked and kept current. We re-check documents as they approach expiry, so nobody drives on a lapsed licence or policy.
Use the contact form at /contact-us and we'll reply by email, or call the number in the footer. If you're signed in and have a booking with us, the support chat in the app reaches our team directly and keeps your trip details attached. Also, if you need to speak with someone, you can send us a text message within two hours of your scheduled ride time, and one of our support team members will contact you.
